At Hilton, our founder once said, “It has been - and continues to be - our responsibility to fill the earth with the light and warmth of hospitality.” We at the Embassy Suites by Hilton Santa Clara – Silicon Valley strive to create such an environment.  We take pride in providing authentic hospitality and meaningful experiences to each and every guest. Hilton is a place where high expectations are not just met but exceeded. It is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. 

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We've been voted #1 Place to Work, join our team and find out why! 

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We are seeking an experienced Banquet Captain who can expertly execute our banquet events. This role may involve leading team members through coaching and providing direction, and may also include training. The Banquet Captain is responsible for ensuring that the function space is visually appealing and that the menu offerings for the event are presented effectively. This includes setting up linens and table settings, designing food stations, and providing beverage service. Additional responsibilities consist of general banquet preparation, room refreshes, and maintaining a sanitary environment

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What will I be doing?

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Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nSupervise food and beverage service throughout banquet functions to ensure quality service and product quality\nAssist with the planning, organizing, and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.\nGreet and welcome client representatives and guests, responding to requests in a timely, friendly,y and efficient manner\nParticipate in and lead department meetings\nProcess banquet checks accurately and efficiently for payment\nEnsure guest satisfaction throughout the meal service\nServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations\nMust have a Flexible schedule- To include Mornings, Afternoons, Holidays and Weekend's \nLeadership skills and Comfortable talking and engaging with the client and guests \n

What are we looking for?

\n\nExperience and a comprehensive understanding of banquet service with at least 1-2 years of experience as a banquet  captain or lead in a fast-paced environment\nAbility to pay attention to details \nA genuine desire to satisfy the needs of others in a fast-paced environment and able to make changes per the client's request \nPhysical stamina to lift moderate amounts of weight such as tables.chairs\nAbility to effectively communicate with client representatives and guests \n\n

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Starting Pay: $19.20/hr. plus banquet gratuities