Stamford, CT, 06912, USA
6 days ago
Banquet Manager
**Hotel:** Stamford Hilton 1 First Stamford Place Stamford, CT 06902 Banquet Manager Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** **Profile:** Telecommute: No Bonus Eligible: Yes Direct Reports: Yes - Multiple Reports To: Assistant General Manager, Executive Chef, or General Manager **Primary Purpose:** The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates, including brand and Atrium requirements. Are you considering a place that offers the perfect blend of professional opportunities and an enriching lifestyle? Look no further than Stamford, Connecticut—a city that truly has it all. Downtown Stamford boasts a vibrant urban atmosphere, featuring: + **Over 80 restaurants and clubs** offering diverse cuisines and lively nightlife. + **Boutique stores, theaters, galleries, and special events** to keep you entertained year-round. + A unique blend of **historical charm and modern architecture** , giving the city a character all its own. + Access to stunning outdoor spaces like the **Stamford Museum & Nature Center** and **Cove Island Park** , perfect for unwinding after work. But it’s not just the lifestyle that makes Stamford appealing—it’s also a fantastic place to grow your career. Here’s why: + **Prime Location:** Easily accessible to New York City while offering a more affordable cost of living. + **Close-Knit Community:** A welcoming environment that combines small-town charm with big-city conveniences. + **Educated Workforce:** A hub of talented professionals fostering innovation and collaboration across industries. Whether you’re drawn to the career prospects, the rich culture, or the lower cost of living compared to nearby metro areas, Stamford has something to offer everyone. Take the first step towards a fulfilling career in a city where you can truly thrive—Stamford is waiting for you! **Work Performed:** The Banquet Manager will be tasked with the following duties, responsibilities, and assignments: + SuperviseAssociates to include developing positive working relationships, providing training and educational support, assisting in the recruitment process, and ensuring that Associates are meeting guest needs; + Managethe department by assisting Associates to understandand comply withemployment practices, recommending employment decisions, supporting performance management, and implementingcorrective action; + Createa best-in-class guest experience, measured by brand specific servicemeasurementscores, whileengaging with guests, maintaining quality products, adhering to health code requirements, and enforcing cleanliness standards;  + Coordinateactivities withthe sales andother departments to include the culinary staff to ensure that services are provided in an efficient and timely manner; + Ensurefinancial goals of the department and the hotel are being met by managinglaborcosts, supplies and equipment’ + Determineand recommendrevenue-driving initiativesin partnership with other departments and withinbanquets; + Audit banquet checks to ensure that all services rendered are properly invoicedin a timely manner; + Perform or assist with cleaning duties while ensuring cleanliness of all meeting spaceas required bybrand guidance andAtrium Cleanliness Assuredstandards; + Contributeto the creation and implementation of new menus;   + Maintain records and daily reports of operationskeeping hotel management updated regarding department performance;  + Demonstrate anunderstandinghotel emergency proceduresto include fire, life, and safety; and + Any and all other work as required to complete the primary purpose of the position. **Qualifications:** **Required Prior Experience:** 2 years supervisory experience in banquet operations **Preferred Prior Experience:** Hospitality experience **Required Education:** High school diploma or equivalent **Preferred Education:** Associates degree or higher in hospitality, business, or a related field **Required Licenses/ Certification:** ServSafe and TIPS Certification completed at time employment begins **Required Technology:** Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams **Preferred Technology:** Workday **Physical:** Able to lift 50lbs occasionally Able to lift 25lbs regularly Able to navigate the work areas for duration of scheduled shift **Other:** Able to work a flexible schedule to include nights, weekends, and holidays, and special events **Competencies:** **(65) Managing Vision and Purpose** Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. **(24) Function/Technical Skills** Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. **(15) Customer Focus** Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: + **Daily Pay** + **Significant Travel Discounts on Marriott and/or Hilton properties** + **401k Plans** + **Medical Insurance** + **Other property specific benefits** Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._** **_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._** **_Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._** **Notice of candidate Privacy Rights:** **https://atriumhospitality.com/privacy-policy/** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**
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