About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana Overview Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet. Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Banquet Manager to join our Banquets team to launch this world-class property. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates Why OKANA: Competitive wages People-first culture Health insurance Retirement savings Growth opportunities Paid time off Festive environment Perks & discounts About the role The Banquet Manager oversees the department responsible for the coordination and execution of all banquet events at the resort. This role requires leadership of a team that are selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands-on manager to work banquet events, directing the service staff and handling all client needs and requests is an expeditious manner. The Banquet Manager works closely with the resort’s Catering/Events and Culinary teams during the preparation and delivery of events to ensure OKANA’s quality standards of food and service are maintained. What you will be doing: Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. Ensure that labor costs are aligned with the forecast. Keep work areas clean and organized. Know food preparation and service. Promote employee empowerment. Report all unsafe conditions immediately. Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures. Utilize knowledge of physical capabilities of banquet space. Complete all necessary paperwork, meeting all due dates. Know basic bar terminology and wine service. Order supplies for banquet department. Oversee and assist in collection of payments for banquet functions. Perform in the capacity of any position supervised. Responsible for monthly inventory of all banquet equipment. Set up banquet rooms for functions (chairs, tables, linens, etc.). Solve unusual customer requests creatively. Attend required meetings. Conduct performance appraisals. Complete other duties as assigned by supervisor to include cross training. What you bring to the role: High School Diploma required; associate or bachelor’s degree in hospitality management preferred. 5+ years of F&B management experience; 3 years as a Banquet Manager. Strong organizational skills; ability to multitask effectively. Computer proficiency in Microsoft Office and point of sale software. Read, write and speak English fluently. Customer centric approach in dealing with the public and OKANA associates. OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.