Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox. Overview At The Equinox Golf Resort and Spa, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a Banquet Manager, joining our F&B Team means joining a community that values teamwork, professionalism, and a passion for delivering outstanding service. If you are a dedicated and service oriented individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Equinox Golf Resort and Spa. We are looking for a highly motivated and analytical individual to join our team as Banquet Manager. The Banquet Manager is responsible for: hiring, training and directing the banquet staff in servicing all the banquet activities; ensuring a successful function and repeat business. When banquet functions are not being held, this role flexes to assisting in managing restaurant operations and outlets. This is a salary exempt position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage setup, service, and breakdown of all banquet functions as specified by catering contracts and established departmental standards Create and monitor scheduling of Banquet/F&B employees based upon business needs Assist in recruiting and training Banquet/F&B employees Establish goals and standards of task and performance management practices to maximize productivity of Banquet/F&B employees Serve as liaison between FOH Banquet/F&B employees and BOH leadership Foster and maintain relationships with distributors and purveyors Ensure the accuracy, completion and return of beverage requisitions at event conclusion Coach and deliver feedback/ performance reviews of Banquet and F&B employees Accurately complete payroll processes on a daily, weekly, and bi-weekly basis. This includes calculating and submitting gratuities, tips, and service charges Ensure the maintenance of proper care and cleanliness of serving equipment Oversee pre-meeting, assigning stations and duties to employees Ensure employees take appropriate breaks during events Adhere to and reinforce all appearance and service standards and procedures Collaborate with Director of Food & Beverage, Sales/Marketing and Conference/Catering and Team Managers in meeting and/or exceeding monthly budgetary goals as it relates to expenses and cost percentages to include labor Direct and manage the set-up and breakdown of all furniture, equipment, supplies, and/or supplies required for each function Ensure all Banquet equipment, including linen and centerpieces, is kept in a neat and clean manner. Inform the Assistant Director, Conference Services, when we are low on centerpieces or linen. Work with the Director of Food & Beverage, the Catering and Conference Service team on themes, props and new equipment that can be added to our inventory. Manage and maintain banquet inventory log of all linen skirting needs for banquet functions. Monitors all items and keeps them at appropriate PAR levels; (linen, uniforms, a.v. equipment, chairs, buffet pieces, décor, etc.) Work closely with Sous Chef or Executive Chef to ensure proper presentation and timeliness of food service to banquet or function area Create and manage post-meeting recaps with Banquet team and applicable depts. Periodically review and update the banquet training manual as needed Complete and adjust billing for groups Monitor cleanliness and orderliness of décor, banquet rooms, and storage areas Plan and lead Banquet Department Meetings Ensure the Conference Rooms are tidy and in good repair. Complete weekly inspections and submit work order to the Engineering Dept. on repairs Lead Liquor Inventory monthly with Purchasing Lead in VT Department of Liquor Control training and compliance of Banquet/F&B employees Lead, attend and/or participate in scheduled meetings: BEO Meeting, Resume Meeting, Food & Beverage Meeting, daily Standup Meeting, monthly Leadership Meeting Basic knowledge of operation of all rental audio-visual equipment of the Resort Other duties as assigned by the F&B Director Qualifications Qualifications: Comprehensive knowledge of food and beverage preparations required Expertise in planning, coordinating, and executing all aspects of banquet functions in accordance with catering contracts and departmental standards Experience in staff Leadership and Development: Ability to recruit, train, motivate, and manage banquet and F&B staff, including setting performance goals and conducting evaluations Experience in scheduling and Labor Management: Creating employee schedules based on business needs while managing labor costs and ensuring compliance with budgetary goals. Excellent communication and Interpersonal Skills: Strong liaison abilities to effectively communicate and collaborate with guests, potential guests, front-of-house staff and leadership, back-of-house staff and leadership, and external vendors. Proficiency in managing inventory levels for all banquet supplies, including linens, equipment, and décor, ensuring proper PAR levels. Experience in handling administrative duties, payroll processes, billing adjustments, and reconciling financial reports relating to banquet operations. Experience in maintaining high standards of cleanliness, service, and appearance, ensuring adherence to health and safety regulations. Proficient in assessing operational challenges and implementing effective solutions to enhance service quality and guest satisfaction. Proficient in Excel, Word, and Silverware Knowledge of and following of county and state ordinances. E.g., Noise, light, etc. Experience in leading and participating in various departmental meetings and ensuring clear communication and follow-through on action items.