Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details. One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview The Banquet Manager should ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with La Cantera Resort & Spa Food and Beverage standards and company policies and procedures. The Banquet Manager shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort & Spa Culture as the Employer of Choice! EESENTIAL JOB FUNCTIONS: Responsible for controlling all aspects in the execution of banquet function Effectively supervise the Banquet staff during all food and beverage service Coordinating every aspect of the Banquet staff during all food and beverage service Assist the F&B Director in the operations of other F&B outlets as needed Responsible for adhering to hotel policies and procedures Must assist/conduct all designated staff/pre-function meetings Responsible for assigned shift, assisting in overall management Assist in overall supervision of the department as outlined Complete environmental checklist for entire function rooms Order daily supplies Hold pre-meal meetings Follow up on established training steps Handle guest comments and complaints Stay on the floor during functions hours Communicate with guests and receive feedback Observe, teach, and correct staff's service Examine food preparation and presentation according to BEOs Examine beverage presentation Administrative responsibilities Responsible for scheduling, forecast, inventories, and completing payroll Interviews and selects new employees Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff Food costs conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste Qualifications Minimum 3-5 years experience Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays