About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview Serve guests in a professional, efficient and courteous manner. Prepares specified areas for food and beverage service according to company standards, including, but not limited to, guest rooms, conference rooms, buffets, & dining rooms, in an agreed upon time frame. ESSENTIAL JOB FUNCTIONS Maintains general knowledge of: Menu Wine List All hotel facilities/services, enabling server to respond to guest inquiries appropriately. Provide the absolute highest quality of food, beverage, atmosphere and service. Quickly address, resolve and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return again. Complete side work promptly and in accordance to standards Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage. Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates. Assists other associates with their job functions to ensure optimum service to guests. Fosters and promotes a cooperative working climate, maximizing productivity and employee morale. Performs all job functions, special projects, and tasks as assigned. Qualifications Excellent customer service skills. Being able to stand for long periods of time and working longer shifts depending on the event requirements. Able to lift 35 lbs. plus. Pleasant and helpful personality. Experience in Luxury hotels