ESSENTIAL DUTIES

Serve all of our guests with a smile Maintain a positive and happy environment Utilize protective equipment, when applicable Attend all scheduled training classes and meetings Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook Inform management promptly of any work-related issues with guests and other associates Completely and efficiently clean and set up all function rooms to customer specifications Completely and efficiently clean all rolling carts, bus stands, light fixtures, walls, air vents and banquet equipment Vacuum and shampoo carpet, dust walls and dividers, mop service area when needed Return soiled linen to the laundry Stand and walk for varying lengths of time, sometimes for long periods Lift, carry or push heavy tables, dollies of chairs and other banquet equipment Twist, walk, bend lift, reach, push, pull and move quickly and efficiently handling tables, chairs and other equipment approximately fifty (50) pounds Submit maintenance request to Engineering for broken and damage equipment Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc.) Continue to learn and grow in your position

 

GENERAL DUTIES

Know your work schedule and follow it with high degree of reliability Work in a cooperative and friendly manner with fellow employees Maintain a clean, neat and orderly work area Maintain professional attire and personal hygiene Perform your job according to standard operation procedures Read, understand and follow all policies, procedures and rules as stated in the employee handbook Implement management company and hotel’s safety and emergency policies and procedures Utilize protective equipment, when applicable Promptly report substandard (unsafe) conditions to supervisor Promptly report accidents, injuries, property damage or loss to supervisor Inform management promptly of any work-related problems or guest complaints Practice “CARE Hospitality” and provide guest satisfaction Attend all scheduled training classes and meetings Continue to learn and grow in your position Perform any reasonable request as assigned or directed by management