Job Description

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• Ensures that minimum brand standards have been implemented. • Ensures that all Food and Beverage Essentials are implemented. • Responds to the results of the consumer audit and ensures that the relevant changes are implemented. • Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. • Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. • Maintains par stocks of all equipment and guest supplies as required. • Sets up venue as per guest requirement. • Checks/ tests all audio vision equipment prior to any function. • Places all signage for functions at proper place/ location. • Assists to handle any last minute’s guest’s request and consults immediate Team Leader for advice or solution if encounter any difficulties. • Ensures all linens and equipment are clean before sending to the store. • Works closely with the Housekeeping Department to ensure cleanliness of the function venue at all times. • Works closely with the Engineering Department to ensure the serviceability of all equipment throughout the function. • Works closely with the Art Department in decorating the function venue. • Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary. • Fully conversant with all aspects of the Micros System. • Computes bill and accepts payment as required. • Performs the function of cashier as required. • Verifies cash received ensuring only genuine money been collected. • Verifies all credit cards presented by guest before to validity of the card. • Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.