Job Description Summary

Job Description Summary

The House Person is responsible for the set-up and teardown of function rooms as stated on Banquet Event Orders (BEO).
Principle duties and responsibilities (Essential Functions) include:
Obtain next day banquet orders from banquet office
Set up function room according to diagram or written instructions on banquet events.

Job Description

Principle duties and responsibilities (Essential Functions) include:
•    Key Job Functions
•    Obtain next day banquet orders from banquet office
•    Set up function room according to diagram or written instructions on banquet event order
•    Set tables and place chairs
•    Lift and stack chairs for long periods of time
•    Roll and position equipment
•    Vacuum banquet meeting rooms and second floor area
•    Work off premises for catered functions, which involves carrying equipment
•    Shampoo carpet and chairs as needed
•    Deliver Passionate & Engaging Service to our Guests
Job Description
Essential Elements:
•    Ability to push/pull carts weighing approximately 75-100 pounds
•    Ability to lift and move approximately 100 pounds
•    Ability to bend, squat, kneel, climb, and reach
•    Ability to perform tasks requiring sustained repetitive motion
•    Ability to stand and walk for prolonged periods of time
•    Ability to operate and control heavy equipment
Job Tasks:
•    Ensure that the Hotel's property is handled and stored properly
•    Reports any damage or breakage immediately to supervisors
•    Responsible for the set-up and breakdown of all meetings and banquet food functions as instructed
•    Responsible for all cleanup procedures as instructed
•    Responsible for the removal and storage of any and all equipment and/or furnishings throughout the Hotel
•    All set-up personnel is expected to work and cooperate with the Banquet Manager and the Banquet Captains/Supervisors
•    Handles equipment with care, and maintains a clean storage area, and ensures all equipment is in good repair
•    All set-up personnel is expected to be familiar with all possible set-ups and layouts
•    To perform other work-related duties as assigned by Management
Work Environment
•    Must be able work in a fast-paced environment.
•    Majority of work takes place indoors meeting rooms.
•    Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
•    Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
•    Frequent bending, kneeling and reaching.
•    Ability to stand during entire shift.
Expected Hours of Work
•    Must be flexible to work variable days of the week to include weekends and holidays.
•    Must be flexible to work variable shifts (days, nights, overnights).
•    Eight Hours Shifts
•    Ten to twelve hour shifts sometimes required.
Education and Experience
•    Previous front facing guest service experience preferred.
•    High school diploma or general education degree (GED) preferred.
Qualifications and Skills
•    Excellent organizational skills and attention to detail.
•    Able to work quickly without compromising quality.
•    Ability to work with minimal supervision and maintain a high level of performance.
•    Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
•    Must be able to stand and exert fast-paced mobility for entire shift.
•    Ability to work cohesively with co-workers as part of a team.
•    Must read, write and speak the English language.
•    Ensure overall guest satisfaction.
 

Additional Job Information/Anticipated

Pay Range

Go Beyond @SonestaHotels WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin creed, disability, family status, marital status, gender identity, gender expression, sex, sexual orientation, or any other basis covered under applicable law
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Accessibility for Ontarians with Disabilities Act (AODA)
The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.
 

Pay Range:

Probationary Rate: (First 60 shifts) $18.37/hour

Post-Probation Rate: (After 60 shifts) $20.42/hour

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Salaried FTE Benefits

Food and Beverage Discount

RRSP Match

Drycleaning

Competitive Medical and dental benefits

Competitive Extended health care coverage

Various employee perks and benefits

Tuition reimbursement

Employee Assistance Program  

Competitive Short- and Long-term disability program

Paid vacation

Paid sick days

Employee discounted hotel rate- for all Brands within the company

Unionized FTE Benefits

Food and Beverage Discount

RRSP Match

Tool and shoe reimbursement

Competitive Medical and dental benefits

Competitive Extended health care coverage

Various employee perks and benefits

Tuition reimbursement

Employee Assistance Program

Competitive Short term disability

program

Paid vacation

Paid sick days

Employee discounted hotel rate- for all Brands within the company

Unionized PTE Benefits

Food and Beverage Discount

Employee discounted hotel rate

Tool and shoe reimbursement

Various employee perks and benefits

Employee Assistance Program

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.