Position Announcement Position Details

Proposed Start Date 08/01/2024 Classification Title Revenue Agent 2 Working Title BAO C Revenue Agent II Department 640110 - SFS Student Fin Svcs Position Number D99581 Representation OP - SEIU/OPEU Local 503 Position FTE 1.0 End date, if applicable Position Summary

Brief Description of PSU/School/Dept Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation. Position Summary The purpose of this position is to assist students, faculty and staff in understanding their financial obligations to the University. They are to provide excellent customer service and to coordinate the overall internal collection process. Minimum Qualifications from Classification One year of direct collection experience (telephone or face-to-face) including knowledge of collection techniques. Collection experience must have been the primary responsibility, not incidental to other major duties. Additional Minimum Qualifications for this Position Preferred Qualifications Strong organizational skills Banner (Ellucian) experience Key Cultural Competencies Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Monday-Friday 8am-5pm Total Compensation Range & Benefits Statement The starting annual salary rate for this position will be between $18.57 and $21.00. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities. Application Instructions

Additional Information Additional Application Instructions (deadlines, etc.) Please include the names, email addresses, and phone numbers for 3 professional references.  Background Check Required Yes If you have questions Search Details

Posting Close Date Application screening begins 07/01/2024 Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have one year of collection experience? Yes No * How did you first find out about this position? PSU Website Indeed.com HERCJobs Urban League of Portland Hispanic Metropolitan Chamber Oregon Employment Department Social Media Person Referral Career Builder Glass Door Other - Please describe in the next Question If you selected Other, please describe.

(Open Ended Question)

Applicant Documents Required Documents Resume Cover Letter Professional References Optional Documents