Bar Manager
IHG
Advises guests on the choice of drinks and dishes and knows how to present them in detail.
Carefully orchestrates and coordinates the work between his team and the Kitchen to ensure the smooth running and excellence of the service.
Ensures the proper set up, clearing, cleaning and tidying up the Bar as well as the outlet’s opening and closing.
Takes part in the preparation of the drinks (classic cocktails from the menu and also compositions of his choice) and provides service at the Bar.
Ensures the smooth service: takes orders, announces orders at the Bar, prepares the bills, handles payments and receipts, clears and cleans the tables.
Handles the cash register, monitors beverage stocks: orders from suppliers, reception and storage of bottles.
Supervises the invoicing and payments and ensures that receipts are properly recorded in accordance with the established procedure.
Performs strict stock management and takes part in inventories.
Goes from table to table to ensure that each guest is satisfied.
Knows perfectly all the cocktails, alcohols, liqueurs and various drinks on sale at the Bar, as well as their composition, dosage and price.
Takes part in the drafting of technical sheets and in the preparation of the beverages menu.
Communicates, teaches and enforces standard operating procedures and quality standards within his service.
Is responsible for the quality of his team's work and guest satisfaction.
Ensures an efficient, attentive and discreet service, makes the guests feel at ease.
Listens to guests attentively in order to take their remarks and wishes into account.
Reports any guest complaint to his hierarchy and helps to resolve it.
Is responsible for the respect of his department’s equipment and furniture.
Makes enquiries about the events occurring within the hotel and outside of the hotel (fairs, congresses, seminars, etc.) and ensures that all employees are well informed.
Promotes the services offered by the hotel and by the Group throughout his contacts with guests.
Builds and maintains effective relationships with the other departments.
Conveys the right values and the good behaviors in his service as well as towards his colleagues and his hierarchy.
Informs the Management Team of any incident or problem that occurs during work hours, particularly those he is not able to solve or whose importance justifies it, whether it concerns work-related issues or employee-related problems.
Applies procedures and policies within the hotel and all new procedures according to the management orders.
Applies the internal procedures in terms of health, hygiene and safety.
Applies and enforces environmental good practices in his department, particularly as part of the Green Globe certification (waste sorting, black & white printing, paperless meeting, etc.).
May exceptionally perform other duties at the request of his hierarchy.
Profil :
Higher degree in Hospitality. Minimum 2 to 3 years of experience in a similar position in a hotel establishment of the same category (4- or 5-star) and capacity (+200 rooms). In-depth knowledge of Mixology. Fluent French and English. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.
Excellent knowledge of Simphony. Dexterity, speed of execution, good memory and creativity.
Excellent presentation, strong service-orientation. Leadership and team management.
Good interpersonal skills, capacity to work in a team. Excellent organizational skills and attention to detail.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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