**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job: Barista Hours: Full-Time-Variable Hours, Mon-Fri-EOW Location: Lancaster General Hospital- 555 N Duke Street Lancaster, PA 17654 Summary: + Position Summary: + Makes and serves coffee espresso drinks and related food and beverage items for customers. Ensures customer satisfaction and good public relations through efficient use of resources and positive interactions. Handles food according to HACCP guidelines and standards for quality food-service operations. + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: + Prepares espresso and drink orders for customers using standard measures and recipes. + Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area. + Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards. + Maintains sanitation and orderliness of all equipment, supplies and utensils. + Keeps equipment and workstation clean and free of debris throughout service. + Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors. + Serves customers quickly and efficiently, and prevents delays in serving lines. + Demonstrates a complete understanding of daily menu items and accurately explains them to customers. + Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process. + The following duties are considered secondary to the primary duties listed above: + Enters orders accurately into POS device; accepts cash and charge payments. + Ensures proper food preparation by using approved recipes and following prescribed production standards. + Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. + Other duties as assigned. Responsibilities: + Minimum Required Qualifications: + High school diploma or equivalent GED . + One 1 year experience with food and beverage. + One 1 year experience as barista. Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 255089