Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description We are thrilled to be fully reopening Wayfinder Newport in 2024 - a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we’ve banded together to create a fresh take on the traditional Newport hotel experience. Wayfinder Newport boasts 187 rooms with 30 deluxe suites, a restaurant, and 2600 sq ft of event space. At Wayfinder Newport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable guest experiences. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Wayfinder Newport can mean for you! Join our team of amazing individuals to help us lead the Newport Hospitality industry with the much-anticipated reopening of this property. Overview Essential duties and responsibilities include the following (other duties may be assigned): Make all drinks and orders to organization standards following recipes Provide excellent customer service through accurate and efficient transactions while adhering to all cash handling policies and procedures Provide quality coffee beverages consistently for customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products. Complete pre, running, and post shift side-work duties Ability to multi–task with the needs of the business and anticipate customer needs by constantly evaluating environment Receive deliveries, unload and organize stockroom. Restock all condiments, sundries, food and beverage items throughout shift Maintain a clean and organized work environment at all times Present a pleasant and attentive attitude at all times Adhere to all internal controls, policies, and procedures Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver Maintain regular and punctual attendance Be willing to jump in where needed to assist in delivering top service levels Balance house bank at the end of the shift. Qualifications Qualifications Must have a love or passion for the coffee environment Barista service experience required. High school diploma or equivalent. Excellent communication skills Ability to maintain composure and professionalism in a highly active service setting. Pleasant, engaging and welcoming personality. Some with strong attention to detail and who can work under pressure in a fast-paced environment Flexibility to work day or nights shifts