Ensures service standards are met and surpassed by creating the Starbucks experience for customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable environment. Job Responsibilities: Prepares quality beverages and food products and serves to customer. Provides quality beverages including espresso drinks and Coffee of the Week, food products, and Whole Bean consistently for all customers by adhering to all recipe and presentation standards. Follows state, federal and The Joint Commission health, safety and sanitation standards/guidelines when preparing and serving product. Maintains quality store operations. Follows store policies and procedures for operational flow at each station. Organizes work througho Provides exceptional customer service. Delivers legendary service to all customers with a “customer comes first” attitude, connects with the customer, and responds and takes care of customer needs with the “just say yes” approach. Anticipates customer and store essentials by constantly evaluating the store environment and customers for cues. Discovers customer needs and appropriately suggests other products with every customer to enhance service and meet sales goals. Assist ut the store in a manner that facilitates efficient customer service. Maintains a clean and comfortable environment by performing cleaning tasks in accordance with the Duty Rosters and cleaning standards. Follows inventory stocking and recording guidelines. Ensures compliance during store visits. Assists in merchandising, stocking, rotating and storing all products. Operates cash register. Counts and verifies starting cash amount. Enters each transaction according to designated category. (i.e. cash, gift card, credit card, etc.). Maintains register security by following cash handling and register policies. Notifies supervisor of any error. Maintains and safely uses equipment. Operates beverage and food service equipment according to Starbucks/ Department policy. Disassembles and reassembles equipment as required for cleaning. Performs equipment cleaning and maintenance in accordance with the preventive maintenance checklist. Performs other related duties as assigned or directed to meet the goals and objectives of the department and the hospital. Maintains regular and predictable attendance. Minimum Education and/or Training: High School Diploma or GED is required Minimum Experience: Previous Barista or Food Service experience preferred Licensure, Registration and/or Certification Required by SJCRH Only: (LC: BARISTA) Must have Barista Certification after completing Initial Store Training within six weeks of employment. (LC: SERVSAFE) ServSafe Food Handler Training Certificate Program or another American National Standards Institute (ANSI) accredited Food Handler Training Certificate Program required within 30 days of hire. Employee must maintain current certification during employment. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is regularly required to stand The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear The employee is occasionally required to sit and stoop, kneel, or crouch The employee must occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and extreme heat The noise level in the work environment is usually moderate An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface. Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate. This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Monday through Friday Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Barista. Explore our exceptional benefits! Diversity, Equity and Inclusion St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment. Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future. St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.