JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!  

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere.  Our team members also enjoy exclusive benefits, such as:

FREE Downtown Team Member ParkingDiscounted Monthly Bus PassesFree Team Member Assistance ProgramTeam Member Discounted Hotel Room RatesFun and Free Team Member EventsDiscount Program within Caesars Partner NetworkTuition & Student Loan Debt Repayment AssistanceFirst Time Homebuyer ProgramChild Care Assistance Program401k Matching

JOB SUMMARY:

The Gift Shop Clerk / Barista position contributes to Caesars Hotel success by providing extraordinary guest service to all guests. This role provides guests with prompt service, quality beverages and products, and maintaining a clean and comfortable shop. 

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Caesars New OrleansPrepare food and beverages to standard recipes or customized for guests, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsMaintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team.Anticipates guests and store needs by constantly evaluating environment and customers for cues.Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communicationCommunicates information to manager so that the team can respond as necessary to create a successful environment during each shift. Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Delivers extraordinary services to all guests by connecting with the guest and saying “thank you” to every guest. Discovers and responds to guest needs. Maintains a clean and organized workspace to efficiently locate resources and product as needed. Provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.Follows inventory stocking and recording guidelines Follows cash handling and register policiesFollows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Maintains merchandise on display neatly and in proper area. 

QUALIFICATIONS: 

High School Diploma or equivalent preferredPrevious experience working in gift shop and coffee shop establishment preferred Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMaintain regular and consistent attendance and punctuality Must present a well-groomed appearanceAvailable to perform many different tasks within the store during each shift.Ability to understand and carry out oral and written instructions and request clarification in EnglishMust have a pleasant, poised personality. Must be able to get along with co-workers and work as a team. 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: 

Must be able to maneuver to all areas of the casino and hotel. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.