Location: Bend, Oregon
Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
Free employee season pass and free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Employee housing program
401k with up to 5% company match & immediate vesting
Discounted onsite daycare
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
Position Summary
Baristas keep the mountain moving! Baristas make hot and cold beverages, often tailored to the guests’ preferences, at Pinnacles coffee shop, located throughout Mt. Bachelor. Baristas also serve up wonderful pastries, warm smiles, and exceptional guest service.
Major Responsibilities/ Daily Essential Functions
Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process in a timely manner.
Provide guests with drink orders while following all recipes.
Has general knowledge of coffee drinks and preparation methods.
Serve canned alcoholic beverages.
Use the POS computer system to ring in all items correctly and properly complete transactions.
Up-sell items and recommend baked goods.
Maintain a professional and personable appearance.
Accurately ring in all items and adhere to department standards and accounting practices.
Can handle fast-paced, potentially high-pressure environments.
Must be able to multitask, prioritize, organize, and stock.
Clean and sanitize barista station, guest seating areas, equipment, and tools
Accountable for accurate timekeeping. Responsible for clocking in and out with employee passes.
Completes any reasonable task assigned by the supervisor.
Observe mountain-wide policies found in the Employee Handbook.
Secondary Function
Keep the manager informed when items are getting low and need to be re-ordered.
Snow removal duties.
Occasional bussing duties.
Job Scope
The position does not have any supervisory or decision-making responsibilities. Provide problem-solving assistance to less experienced staff.
Interpersonal Contacts
The position will have constant guest and employee interaction.
Specific Job Skills/Certifications
License/Certifications: Oregon Food Handler’s Card and OLCC permit
Technical: Competent with computers and willing to learn the Point of Sale system.
Physical Capabilities: Able to stand and have constant use of hands and wrists for long periods of time. Must be able to lift up to 50 pounds.
Additional: Must have a positive attitude. Flexible with hours and days of work. Able to work any hours of the day, any day of the week. Cashiering and money handling, barista experience, and customer service experience required.
Education/Related Experience
Minimum education required: Some High School, Diploma or GED preferred.
Minimum time in related position: 1+ years, cashiering, barista, and customer service experience required.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive discussion with the Human Resources Department before such accommodation can be made.
In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow, lift up to 10 pounds, and walk on steep and uneven surfaces.
While performing the duties of this role, the employee will be required to frequently bend, reach, climb, push, pull, lift over 50 pounds, and stand for prolonged periods of time. Additionally, the position will require frequent visual concentration, rapid reactions to changes, and the utilization of hand/eye coordination.
Current Hiring Rate: $16.00+/hr
Minimum Age Requirement: 18+
Come Work Where You Play!
Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.