Job Purpose: Ensure guests receive courteous and efficient five-star service. Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar, setup bar for service, and maintain beverage inventory.

Key Responsibilities:
• Introduce beverages to guests and make recommendations
• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
• Deliver high quality products and services to every guest
• Create monthly and seasonal drinks menus
• Clean and tidy the bar and equipment frequently
• Maintain stock levels and control monthly inventory
• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:
• Minimum of 5 years’ customer service and related
• Bartender experience in a hotel or restaurant
• Good product knowledge of beverages and bar operations; cash handling
• Secondary school diploma or above
• Fluent Cantonese and Mandarin, basic English
• Knowledge of POS Software