Knoxville, TN, US
17 days ago
Batch Operations Analyst
Position Description:

CGI's EDR2 Project is seeking individuals who are looking to join a dynamic and fast-paced team implementing mission-critical systems. If you are a Batch Operations Analyst with experience working on enterprise-scale, multi-tiered, multi-platform, integrated systems; possess excellent problem-solving skills, a strong work ethic that takes full ownership of the team’s workload; are responsive to requests for assistance; and have the ability to effectively work with other teams, then this might be the role for you.

As a partner of the EDR2 Project’s Production Operations team, the Batch Operations Analyst is responsible for day-to-day operational support activities including batch job scheduling, execution, monitoring, and restarts; data fixes; performance and availability monitoring; Unix scripting; and participation in incident triage and resolution.

Your future duties and responsibilities:

• Planning for Daily, Weekly, Monthly, and Special Batch Cycles
• Developing and testing Test and Production batch schedules
• Executing batch cycles using IBM Workload Scheduler
• Executing special Scripts and Manual Jobs
• Monitoring batch cycles and responding to abends and other issues
• Validating execution results and generating operational reports
• Updating related documentation and schedules
• Participating in major incident triage and resolution and in production cutover activities

Required qualifications to be successful in this role:

• 3 – 5 years of working knowledge and experience in: IBM Workload Scheduler (TWS) or equivalent batch scheduling tools ETL processing and batch processing At least one major RDBMS – SQL Server, DB2, Oracle Unix scripting and Unix operating systems
• Ability to analyze, troubleshoot, and resolve production issues in real time
• Availability for shift work, specifically night and weekend hours
• Excellent written and verbal communication skills to communicate with client and internal team partners

Minimum Education Required: Associate Degree

Desired qualifications/non-essential skills required

• Experience working in a 24x7 operational environment
• Knowledge of ITIL and IT Service Management
• Familiarity with: multi-tiered system architecture and network connectivity IBM MQ IBM

DataStage IBM WebSphere Application Server Red Hat ActiveMQ (AMQ) JBoss Enterprise Application Platform (EAP) JBoss OpenShift Container Platform (OCP) AppDynamics

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $54,200 - $94,900."

At CGI we call our professionals CGI Partners to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible partners
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, My Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#LI-LL5

Skills: Batch (Command) ScriptETLITILSQLUnix What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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