BMW of Ramsey, NJ, USA
6 days ago
BDC Administrator
Dealership:L0769 BMW of Ramsey

Do you have a knack for providing outstanding customer service?

BMW of Ramsey is NOW Hiring an Experienced BDC Sales Administrator!

Join our Business Development Team and take your earning potential to the next level!

If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

Business at BMW of Ramsey is better than ever, and we need additional Sales BDC/Appointment Schedulers for our Sales Department to help us keep up with increasing demand to fulfill our customers’ needs.   As a Sales BDC Administrator, you will respond to communicate with our current and prospective customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.

BMW of Ramsey, part of the Lithia & Driveway family of over 300+ dealerships, and the fastest-growing automotive retailer in the nation! That means we can offer you unlimited career advancement opportunities and unparalleled benefits that our competitors simply cannot! We are committed to growing our company and growing our people!

What will you be doing?

Outbound and inbound customer phone calls.Respond via email and phone to Internet LeadsDetermine each customer's needs by asking the correct questionsSet appointments for sales team and follow up to confirmEnsure a positive customer experienceIntroduce customers to sales teamEnter customer information into CRM

Who are we looking for?

Customer-focused, energetic and self-motivatedBDC Experience a MUST!Experience in customer service, call center or retail salesAbility to handle heavy phone volumePersuasive- knack for sales and customer serviceStrong communication skills –verbal and writtenExcellent computer skillsHighly organized with attention to detail

What do we offer?

· We offer a comprehensive, industry-leading compensation and benefits package and all the tools you will need to be successful.

· · Professional, yet fun, work environment

· · Beautiful, state-of-the-art facility

· · Mercedes-Benz experience is a plus!

· · Great brand and great earning potential

· · Tremendous opportunity for career advancement

· · Company-paid life insurance

· · Affordable and comprehensive Medical, Prescription, Dental, and Vision Plans

· · Paid Holidays & PTO

· · Company-paid Short and Long-term Disability

· · 401(k) Retirement Plan with Company Match

· · Employee Stock Purchase Plan

· · Wellness Programs

· · Free Employee Health Clinic

Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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