Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… + Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals + Collaborate with team members to create a welcoming and inclusive environment for all customers + Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) + Manage the scheduling and execution of vendor events and promotions + Build and maintain strong vendor relationships to maximize business results + Keep department customer-ready through organization and cleanliness + Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners + Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… + Passion for customer service and beauty, including trends, makeup application, and skincare + Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment + Empathy and respect for all customers, providing a supportive environment during makeup and skincare application + Strong multitasking, organization, and follow-through skills + Drive to achieve sales goals, with interest in using networking and technology + The ability to work a flexible schedule based on business needs, including evenings and weekends + High level of ownership, accountability, and initiative We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.