CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.

Job Summary:
Are you a frequent flyer with an eye for luxury? Imagine being rewarded for shopping at the most prestigious boutiques while waiting for your flight! If you love luxury brands and want to make your airport experience even more worthwhile, this is the perfect opportunity.

We are looking for evaluators based in the US, who are always on the go and enjoy sharing their feedback about customer experience while globe-trotting through different airports. As an evaluator, you will be rewarded and help shape the future of luxury travel retail with your feedback.

Key Responsibilities:

Visit luxury boutiques in designated airports and provide feedback on the shopping experience. Observe and evaluate the quality of customer service, product presentation, and overall ambiance. Submit thorough and honest feedback to assist brands in refining their customer experiences.

Requirements:

Frequent traveler with an eye for luxury and discerning attention to detail. Strong written and verbal communication skills for providing clear, impactful feedback. Willingness to adapt to varying assignment types and industries.