Job Description:

Job Title: Behavioral Care Manager (Community Based)
Location: Springfield, MO
Department: Adult Community Services
Employment Type: Full-time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Burrell is seeking a Behavioral Care Manager to assist with our Community Based Services in Southwest Missouri. The Behavioral Care Manager aids in organizing the day-to-day tasks of the department. This role tracks client activity and serves as a resource for the team and other clinical teams at Burrell Behavioral Health.

The Behavioral Care Manager position offers…

All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and moreTelemedicine– 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visitsEmployee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costPaid Time Off - 29 days per year including vacation & holiday payWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

Answer incoming calls and make non-billable calls on behalf of the department and document the nature of the call in the clinical record.Review and keep for all clients; documents that would identify risk through the suicide care pathway and other potential crises then prioritize and route information to staff routinely.Schedule and cancel client appointments accurately on a daily basis. This includes entering the correct disposition for cancellation of appointments.Research and prepare appropriate forms and/or evidence-based modules to the department for the provision of billable services.Verify client information and insurance status and communicate areas of focus or concern to supervisory staff and supportive services.Collaborate with supervisors to complete non-billable tasks related to ensuring regulatory responsibilities are completed in a timely fashion.Schedule and assist with assessments and sessions as time allows.Enter documentation into the electronic record that would not be billable.Perform verifications of benefits and monitor Medicaid status to assure insurance is obtained and maintained during the course of the clients’ treatment with Burrell, when needed for outpatient visits.Assist with outreaching clients and enter documentation of outreach attempts.

Education and/or Experience Qualifications:

High School Diploma or GEDExperience in Office Management PreferredMissouri Driver's License and acceptable recent driving record

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.