ESSENTIAL FUNCTIONS:
· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
· Ensure the well-being of patients and provide a positive, supportive and structured environment.
· Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
· Document timely, accurate and appropriate clinical information in patient's medical record.
· Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
· Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
· May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
· May obtain patient's vital signs, height and weight as assigned and document in patient record.
· Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
· Engage patients in activities and interactions designed to encourage achievement of treatment goals.
· Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
· May provide transportation for patient or coordinate transportation with appropriate staff member.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.