Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.

· Ensure the well-being of patients and provide a positive, supportive and structured environment.

· Document timely, accurate and appropriate clinical information in patient's medical record.

· Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

· Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

· May obtain patient's vital signs, height and weight as assigned and document in patient record.

· Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.

· Engage patients in activities and interactions designed to encourage achievement of treatment goals.

· Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.

· May provide transportation for patient or coordinate transportation with appropriate staff member.

· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

ESSENTIAL FUNCTIONS:

· Liaise with client/family of potential admissions to address any questions, concerns, etc.

· Coordinate facility tours with clients and families who are potential admissions.

· Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.

· Establishes professional rapport with client to ensure that they feel welcomed upon arrival.

· Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.

· Orients client to the facility/milieu.

· Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.

· Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.

· May discuss client’s financial responsibility and take payment as applicable.

· Provides exceptional customer service in line with Acadia Healthcare standards.

 

Compensation for roles at Azure Acres varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Azure Acres provides a reasonable hourly range of compensation for roles that may be hired in California set forth below.

Role Location: Sebastopol, California

Calculated Hourly Range for role: $24- $27