Job Description:

Responsible for the supervision of a team of associates within the Wellness Center offering a fully integrated Behavioral Health to include stabilization and outpatient, including individuals with mental illness and/or substance use disorders onsite and/or in the community. The incumbent of this position is responsible for providing clinical oversight services to clients in a program by planning, organizing, staffing, and directing patient care on a daily operational basis.  This includes collaboration with the Supervisors/Director regarding the clinical needs of client and meeting all program requirements established by governing entities.

Essential Job Functions: 

Under the Vice President and/or designee’s  guidance and coordination, will work to establish effective working relationships with other agencies in the communities served.  Participate in selection of off-site resources for needed services not provided by the program, informing other agencies about the services offered by the system.  Collaborate with the Supervisors/Directors to ensure continuity of client care.

Ensure Clinical Evidence Based Practices modalities are practiced.

Collaborate with Clinical Supervisor and Psychiatrist on medication management and treatment interventions of Co-Occurring Disorder.

Collaborate with Supervisors/Directors and Psychiatrist to develop monthly training schedule to keep all staff abreast in treatment modalities.

Continuous assessment of Clinical staff and services provided.

Provide collaborative supervision (with Supervisors/Directors) to staff; aid in ensuring thorough clinical and community communication.

In collaboration with Supervisors/Directors, ensure staff are trained in positive behavior management model.

In collaboration with Supervisors/Directors, develop an evolving programmatic schedule to meet the needs of the client population while ensuring that client rights and responsibilities are maintained.

In collaboration with Supervisors/Directors, ensure program has quarterly all staff meetings for ongoing communication/training of all staff.

Provide clinical supervision and/or guidance to Clinical Supervisor, Therapists, Counselors, Family Therapist and Nursing Staff, Associate Counselors, and/or Community Support Staff

Complete monthly file review for the program, ensuring that standards are being maintained. Follow up with any deficiencies during weekly staffing and assist staff with correction of deficiencies.

Facilitate weekly clinical staffing, team and diagnostic disposition meetings.  Act upon reports and recommendations from program/agency committees, program staff and client suggestions to ensure that provision of services is appropriate, adequate and of high quality.  Inform Vice President/Program Director of all relevant client issues.

Provide oversight for billable services, completing weekly checks on staff productivity to ensure that the services rendered are appropriate and clinically justified.  Monitor progress notes and treatment plans for thoroughness and completeness.  Maintain necessary file documentation for services provided.

Adhere to and monitor program budget by reviewing service delivery plans, management of services that pertain to expenditures of allocated funds and review units of service for each client.  In collaborative efforts with other site management team and Vice President, develop quarterly fiscal projections.

Provide uninterrupted coverage in accordance with licensing standards by scheduling staff, arrange substitute coverage during staff absences, and approve staff leave requests in a manner that anticipates program needs.  Monitor and follow up, if needed, with all crisis calls occurring outside of program hours.

Complete employee evaluations in a timely manner to assess staff competencies.  Provide clinical direction and supervision to all assigned staff, and identify performance strengths and weaknesses, performs corrective coaching in a timely and effective manner and maintains weekly supervision records as well as individualized training plans. 

Ensure that orientation, in-service training and continuing education for staff members are met and that staff members receive training necessary to improve working knowledge of designated job duties to enhance service provision.

Ensure that all policies and procedures are being implemented to guide and support the provision of services provided.  Recommend any policy and procedure changes to assigned Vice President.

With the assistance of fellow site management team members, develop and implement QI measurement system to assure and promote continuous improvement as a team.  Oversee team approach to increase communication, examine any complaints and develop plans to address program concerns.  Will complete quarterly reports and indicators.

Assist the grant writing department in responding to new business with necessary information.

Secure appropriate referrals from other service providers while ensuring that the program is making appropriate referrals to other agencies.

Demonstrates interest in long term and short term goals and objectives of the company.

Other duties as assigned by the Executive Team members.

Knowledge, Skills, and Abilities:

Thorough knowledge of rehabilitation methods, principles and techniques as they relate to behavior health and substance abuse treatment services.

Knowledge of the policies, procedures, and regulations of the program to which the employee is assigned.

Detailed knowledge of the problems encountered by persons with mental illness and substance use disorders residing in the community and how to access the various community resources available.

Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.

Skilled in effective supervision and training methods and principles.

Aptitudes to develop, coordinate, and evaluate services within assigned program responsibilities.

Effectively apply techniques of a complex nature in the treatment of individual clients and groups.

Effectively communicate verbally and in writing

Experience and Education Qualifications:

REQUIRED

Graduate from an accredited college or university with a Master’s Degree in social work, counseling, psychology, psychiatric nursing, or closely related field, holding current licensure at LCSW or LPC, who has at least three (3) years professional experience in behavioral healthcare or rehabilitation of substance abuse and 1 year of supervisory experience in substance abuse treatment.

PREFERRED

Alcohol, drug or substance abuse counselor certified by the Missouri Substance Abuse Counselors Certification Board, Inc. with four (4) years professional experience in the field of alcohol/drug abuse treatment and three (3) years of supervisory experience in substance abuse treatment. OR

Counselor, psychologist, or physician licensed in Missouri who has at least one (1) year professional experience in behavioral healthcare or rehabilitation of substance abuse; AND at least one (1) year of supervisory experience in substance abuse treatment.

Supervisory Requirements:

Communicate the strategic direction of the organization and encourage participation by all team members.

Provide leadership and guidance to all aspects of the department.

Take an active role in monitoring the identification, development, and execution of strategic objectives.

Involve, as appropriate, all team members to achieve goals.

Effectively communicate to team members any changes and newsworthy events within the department or company.

Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual

Champion change and effectively manage the implementation of new ideas.

Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

Must provide evidence that incumbent is free of infectious and contagious disease, such as TB, prior to beginning employment and annually thereafter. – expected for all direct care staff, but mandatory for RCF staff.

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

Completion of New Hire Orientation at the beginning of employment.

All training requirements including Relias at the beginning of employment and annually thereafter.

Current driver’s license, acceptable driving record and current auto insurance.

Behavioral Management training completed within thirty (30) days of employment or first available class after start date:

CPI for Residential programs

Crisis Management on Relias Learning or Verbal De-escalation for Outpatient programs 

Achievement of thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1.

Annual maintenance of licenses to perform therapist duties.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.