Overview Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment and growth Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better An atmosphere of caring and quality that cascades throughout the organization The Behavioral Health Core Faculty: • Teaches and enhances resident interpersonal, communication, and counseling skills used with patients and their families; • Teaches residents to assess and treat patient psychiatric and substance disorders and psychosocial problems (behavioral, psychological, emotional, and interpersonal); • Provides support to residents/faculty and fosters resident personal and professional growth; • Serves a range of administrative functions for the Residency program; and • Provides education on psychosocial assessments, therapeutic counseling, crisis intervention services to patients and providers when needed; • Help develop behavioral health curriculum for residents’ education; • Be a lead faculty in wellness for the residency program; • Serve as the Program's Director of Scholarship and assist residents and core faculty with research, publications, posters, and conference presentations. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Precept residents alongside faculty physicians to enhance attention to interpersonal and behavioral elements of patient care; Meet individually with residents to discuss challenging patients; Meet individually with residents to review videos of patient care encounters and improve physician-patient communication; Present lectures and arrange guest speakers as the core of the behavioral medicine didactic curriculum for residents; Facilitate monthly resident support group meetings/Balint group discussion; Facilitate patient-oriented discussion group with senior residents, as requested; Coordinate, conduct, analyze and disseminate data for required ACGME evaluations: (i) quarterly 360⸰ evaluations of residents; (ii) quarterly resident self-evaluations; (iii) annual graduate surveys; and (iv) annual resident evaluations of faculty; Assist in organizing residency retreats for residents and faculty physicians; Attend faculty meetings and participate in ongoing evaluation of Program and residents, including resident remediation processes. Serve as a facilitator between faculty and residents in addressing difficult situations; Ensure that regulatory requirements/mandated reporting, as related to social services, community agencies, and alleged abuse/neglect situations, are met. Identify ways to improve customer satisfaction outcomes through collaboration, development and implementation of action plans; Provide advocacy by ensuring the patient and family are actively involved or represented in planning for care; Develop, implement, and evaluate; support groups and educational forums/materials designed to meet the special needs of providers; Enhance knowledge of department and organization by participation in various education programs; Attend all mandatory meetings and education programs and maintain competence in order to perform duties for ages served by residency program; Provide consultation and counseling services to providers re: patients in crisis and provide psychiatric assessments of patients seen as potentially suicidal, as needed;. Serve as a member on the Residency Clinical Competency Committee; Demonstrate broad background of training and experiences with various patient populations; Maintain working relationships with other clinicians/agencies outside the clinic for patient resources; Assist family medicine residents and faculty with the management of patients with behavioral health conditions; Provide didactic teaching related to behavioral health topics; Assist the Program Director with the recruitment of high caliber, diverse residents by actively participating in the interview, selection, and ranking process of residency candidates; Complete and submit residents’ evaluations in a timely manner. CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of Service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system-wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to others’ views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. EDUCATION & EXPERIENCE Masters or Doctorate degree in Social Work (MSW) from an accredited school of Social Work CERTIFICATION/LICENSURE Holds and maintains LCSW licensure according to the IL Department of Professional Regulation Membership in the National Association of Social Workers preferred Membership in specialized professional organization preferred ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. OTHER SKILLS AND ABILITIES Excellent written and verbal communication skills. Ability to organize information. Ability to handle sensitive information with absolute confidentiality. Working knowledge of software applications including Microsoft Word, Excel, PowerPoint, and Outlook. Ability to make decisions independently or to escalate issues as needed. INFORMATION ACCESS Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director. WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to stand and walk; use hands to handle, finger and feel; and reach. The employee must exert up to 25 pounds of force occasionally. Specific vision abilities required by this job include frequent close vision. Occasional distance vision and ability to adjust focus. LEVEL OF SUPERVISION Direct Supervision by Administrative Manager for GME; Indirect Supervision by FM Residency Program Director #MHGM123 Culture of Excellence Behavior Expectations