Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

0800-1600

Shift:

1 - Day Shift, 6 Hours (United States of America)

Hours:

32

Cost Center:

21000 - 0634 Psych Inpatient

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Collaborates with health care team to identify alternative placements for patients.
2. Interfaces with members of the health care team, patients, families and vendors, while making referrals and transfer arrangements.
3. Extracts supplemental information from the medical record in order to make appropriate referrals to facilities.
4. Document’s progress of the discharge planning process in the medical record and in the MSM system.
5. Completes cases in the MSM after discharge.
6. Assists with completion of pertinent screenings and contacts appropriate regulatory agencies.
7. Establishes and maintains effective working relationships with facility representatives through telephone and/or direct contact.  Maintains a supply of all necessary forms related to the discharge process on inpatient units.
8. Facilitates referrals by telephone and/or fax to rehabilitation, skilled-nursing, or home care facilities.  Arranges for durable medical equipment (DME) as directed by care coordination team. 
9. Identifies and recommends solution regarding systems discharge issues.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor’s degree in health services administration or related field.

Experience/Skills:
Required:
1. Excellent communication, collaboration, and organizational skills.  Knowledge of a variety of computer-based software programs such as Word, Excel, etc.

Preferred:
1. One to three years of experience in health care preferred. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed, and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

Working with behavioral health treatment team to coordinative care and discharge

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.