Behavioral Health Front Desk - New Port Richey
BayCare Health System
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
**This position is full time with availability from – 7:30 AM - 7:00 PM Monday-Thursday and 7:30 AM – 5:00 PM Friday. It is located in New Port Richey.**
**Behavioral Health Office Representative Responsibilities:**
+ Greets, registers and checks in patients
+ Obtains and updates patient information
+ Schedules patient appointments and assists with patient inquiries; may arrange for additional services
+ Collects and posts payments, and assists with patient billing questions
+ Ensures completion of all encounter documentation prior to check out
+ Accepts transfers from other facilities according to established guidelines.
+ Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
+ Obtains complete and accurate patient registration information according to department standards.
+ Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
+ Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
+ Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
**Requirements:**
+ High School or Equivalent
+ 1 year – Office Related
+ Customer service, interpersonal, critical thinking
+ Written and verbal communication
+ Works independently and with a team
+ Organization, administrative and clerical skills
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401K reimbursement
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
AND the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
**Position** Behavioral Health Front Desk - New Port Richey
**Location** New Port Richey:Behavioral Hlth King Heli | Clinical | Full Time
**Req ID** null
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