Sentara Health is seeking to hire a qualified individual to join our team as a Behavioral Health Navigator.

Position Status: Full-time, Day Shift

Position Location: On-site in Virginia Beach

Standard Working Hours: 8:00AM to 5:00PM

Overview

The Behavioral Health Navigator serves as a vital resource for patients experiencing psychological distress in a hospital setting to include the Emergency Department, Medical Floors, and Behavioral Health Unit. This role is dedicated to guiding patients through the often-complex behavioral health care system, ensuring they receive the appropriate support and treatment they need.

Key Responsibilities:

Conducting initial assessments to determine patients’ behavioral health needs and identifying appropriate treatment options.

Connecting patients with mental health providers, community resources, and support services.

Coordinating and scheduling follow-up appointments to ensure continuity of care.

Addressing potential barriers to treatment, such as financial constraints, lack of transportation, or insurance challenges, and working to resolve these obstacles.

Providing ongoing education and emotional support to patients and their families, helping them understand their treatment plans and available resources.

Collaborating closely with medical staff, social workers, case managers, and other healthcare professionals to facilitate comprehensive care.

Advocating for patients' mental health needs within the healthcare system and the community.

Through compassionate guidance and a patient-centered approach, the Behavioral Health Navigator plays a crucial role in improving access to mental health services, enhancing patient outcomes, and ensuring a seamless transition to appropriate care.

Education

Bachelors degree in Social Work

Certification/Licensure

No specific certification or licensure requirements

Experience

1 year of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, Skilled Nursing Facility, or community-based program services

Experience in Nursing, Social Work or Human Service Field