At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. **This position is PRN (as needed) and will cover parts of Hillsborough and Pinellas County with variable hours between 8:00 AM - 4:30 PM.** **Behavioral Health Office Representative Responsibilities:** + Greets, registers and checks in patients + Obtains and updates patient information + Schedules patient appointments and assists with patient inquiries; may arrange for additional services + Collects and posts payments, and assists with patient billing questions + Ensures completion of all encounter documentation prior to check out + Accepts transfers from other facilities according to established guidelines. + Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines. + Obtains complete and accurate patient registration information according to department standards. + Reviews and confirms all registration information is accurate at each appointment and makes any required updates. + Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day. + Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity. **Requirements:** + High School or Equivalent + 1 year – Office Related + Customer service, interpersonal, critical thinking + Written and verbal communication + Works independently and with a team + Organization, administrative and clerical skills **BayCare offers a competitive total reward package including:** + Benefits (Health, Dental, Vision) + Paid time off + Tuition reimbursement + 401K reimbursement + Yearly performance appraisals and team award bonus + Community discounts and more AND the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled **Position** Behavioral Health Office Rep - Hillsborough and Pinellas County **Location** Tampa:HealthPoint Orthopedic Su | Full Time **Req ID** null