Job Description:

This position is responsible to assist patients referred from Psychiatry, Emergency Department, and other units located within the facility in achieving their discharge goals for follow up treatment. The Behavioral Health Patient Navigator is instrumental in educating patients on how to access available mental health resources and services within their community.

Job Specifics

Pay Range: $19.91 - $30.29 Non ExemptBenefits Eligible: YesTo learn about additional Intermountain benefits: Click hereFTE: Part time, 30hrs a week. Shift: Days, flexible.

We are seeking a highly organized and detail-oriented individual to join our team. The successful candidate will be responsible for ensuring seamless patient intake, referral, and follow-up processes, while maintaining 100% HIPAA compliance.

Key Responsibilities:

Maintain availability via work phone 24/7, especially during working hours.Coordinate patient intakes and referrals to therapists, medication management, or both.Track therapy and medication management visits, check-ins, and outcomes.Connect patients with necessary services, ensuring attention to detail and meeting all patient needs.Collaborate with the Ambulatory Organizer on iCentra for medication management visits (9 doctors).Complete and fax vouchers for confirmed visits to respective doctor's offices.Monitor pharmacy reports for grant patients receiving grant services.Compile monthly medication management reports and initiate next month's report.Generate quarterly pharmacy reports and submit to AUCH for pharmacy reimbursement.Excellent organizational and communication skills.Ability to maintain confidentiality and adhere to HIPAA guidelines.Strong attention to detail and problem-solving skills.Proficiency in electronic health records (EHRs) and other relevant software.

Job Essentials

Meets with patients in need of behavioral health services who have been referred from inpatient units, Emergency Departments, and Access Centers to review their discharge plan.Assists patients in connecting with referred resources.Initiates timely follow up calls with the patient after their discharge to ensure they are following their discharge plan and receiving maximum benefit from available resources.Gathers needed Data and completes the Referral Tracking Sheets and other required logs timely and accurately.Coordinates patient care needs with care providers and other hospital resources, including attending meetings where patient needs may be addressed or need to be represented.Establishes and maintains an accurate resource list of treatment facilities and community resources, updating the list as needed.

Minimum Qualifications

Excellent interpersonal and communication skills.Experience adapting quickly when the need arises.Knowledge of available behavioral health community resources.

Preferred Qualifications

Three years of experience working with Behavioral Health Patients in a behavioral health care setting.Post high school education in a related field of study.Experience with discharge planning for behavioral health patients.
 

Physical Requirements:

Hearing/Listening, Speaking, Sitting, Seeing, Manual Dexterity, Standing, Walking.

Anticipated job posting close date:

09/29/2024

Location:

Intermountain Health Sanpete Valley Hospital

Work City:

Mount Pleasant

Work State:

Utah

Scheduled Weekly Hours:

30

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$19.91 - $30.29

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.