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Job Summary
SummaryResponsible for ensuring the safety and well-being of patients, staff, and visitors within the hospital's behavioral health settings. This role involves developing, implementing, and monitoring safety protocols and procedures specific to behavioral health environments, conducting risk assessments, and providing training and support to staff members. This role works closely with clinical teams, security personnel, and other departments to create a safe and therapeutic environment.
Does this position require Patient Care?
Yes
Essential Functions
Develop, review, and update safety policies and procedures specific to behavioral health settings.
-Ensure protocols comply with regulatory standards and best practices for patient and staff safety.
-Conduct regular risk assessments to identify potential safety hazards and implement mitigation strategies.
-Monitor incidents and near-misses, analyze trends, and recommend corrective actions.
-Provide safety training and education to staff on behavioral health safety practices, including crisis intervention and de-escalation techniques.
-Respond to and manage behavioral health-related incidents and emergencies, including patient aggression or self-harm.
-Provide support to patients and staff during and after safety incidents, ensuring emotional and psychological well-being.
Qualifications
Education Associate's Degree Mental Health & Behavioral Medicine required or Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials First Aid Certification - Data Conversion - Various Issuers required Experience Experience in a behavioral health setting, with a focus on safety or risk management 2-3 years preferred Knowledge, Skills and Abilities - Knowledge of behavioral health safety practices and protocols. - Strong communication and interpersonal skills. - Ability to handle challenging situations calmly and effectively. - Proficiency in incident reporting and safety documentation.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) Carrying Frequently (34-66%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
3 Dove Ave
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Night (United States of America)
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.