Richmond, Virginia, USA
66 days ago
Behavioral Health Specialist
With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Primary Function/General Purpose of Position 

The Behavioral Health Specialist provides direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health.  

 

Essential Job Functions  

Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.  

Acts as liaison between patient and nurse to report changes and/or concerns.  

Provides high-level customer service to all patients, patient's family, visitors, and employees.  

Provides accurate, precise, timely documentation when applicable for patient care.  

Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.  

Performs delegated tasks once competency has been validated.  

Completes patient rounding and 15-minute patient checks as assigned.  

Provides 1:1 patient safety companion service as needed.  

May collect patient data within scope of role  

May complete patient screenings as applicable  

May facilitate groups within scope (community, current events, etc.), treatment teams and participate in family meetings. 

Successfully participates to complete BSMH and departmental specific training as required 

 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

 

Licensing/Certification 

BLS Basic Life Support American Health Association (preferred upon hire, must obtain from approved source prior to direct patient care)  

State Tested Nursing Aide (STNA) (preferred)  

Certified Nursing Aide (CNA) (preferred) 

Registered Social Work Assistant (SWA) (preferred) 

Chemical Dependency Counselor Assistant (CDCA) (preferred) 

Counselor in Training (preferred) 

Human Services-Board Certified Practitioner (HS- BCP) (preferred) 

American Association of Psychiatric Technicians (AAPT) (preferred) 

 

Education 

High School Diploma/GED (required)  

Bachelors, related field (preferred) 

 

Work Experience 

1 year of experience in a mental health or health care setting (preferred) 

 

Training 

None 

 

Language 

None 

 

Patient Population  

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. 

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​ 

 

Working Conditions  

Periods of high stress and fluctuating workloads may occur 

May be exposed to physical altercations and verbal abuse 

May be required to use physical restraints 

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. 

May be exposed to high noise levels and bright lights 

May be exposed to limited hazardous substances or body fluids 

May be exposed to human blood and other potentially infectious materials  

May have periods of constant interruptions 

Required to car travel to off-site locations, occasionally in adverse weather conditions 

 

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. 

 

Physical Requirements  

​ 

Physical Demands 

Frequency                                              0%                  1-33%                 34-66%                 67-100% 

Lifting/ Carrying (0-50 lbs.)                                                                              x                                      

Lifting/ Carrying (50-100 lbs.)                                        x                                                                       

Push/ Pull (0-50 lbs.)                                                                                         x                                      

Push/ Pull (50-100 lbs.)                                                    x                                                                       

Stoop, Kneel                                                                                                       x                                      

Crawling                                                x                                                                                                    

Climbing                                                 x                                                                                                   

Balance                                                  x                                                                                                    

Bending                                                 x                                                                                                     

                                                                                                                                         

Work Position 

Frequency                                               0%                  1-33%                 34-66%                 67-100% 

Sitting                                                                                    x                                                                     

Walking                                                                                                                                               x       

Standing                                                                                                              x                                       

                                                                                                                                      

Additional Physical Requirements/Hazards  

Physical Requirements  

Manual dexterity (eye/hand coordination) 

Perform shift work 

Maneuver weight of patients 

Hear alarms/telephone/audio recorder 

Reach above shoulder 

Repetitive arm/hand movements 

Finger Dexterity 

Color Vision 

Acuity - far 

Acuity – near 

Hazards 

Depth perception 

Use of latex products 

Exposure to toxic/caustic/chemicals/detergents 

Exposure to moving mechanical parts 

Exposure to dust/fumes 

Exposure to potential electrical shock 

Exposure to x ray/electromagnetic energy 

Exposure to high pitched noises 

Gaseous risk exposure 

 

 

Skills 

Critical thinking 

Conflict resolution 

Patient and family engagement and relationship building skills 

Teamwork 

Active listening 

Monitoring patient's condition  

Communication with nursing and physicians regarding any patient changes and/or concerns 

Timely and concise patient documentation  

Patient confidentiality  

Attention to detail 

Deescalating patients 

Understanding patient event codes, and role during a code.  

Physical restraint and deescalating skills 

Crisis Intervention 

Facilitating group training & treatment team meetings 

Supporting family meetings 

 

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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