POSITION SUMMARY

The Behavioral Health Support Staff Supervisor is a leadership role, responsible for the facilitation and education on the Behavioral Health support staff workflow while also acting as the liaison between both front-office and back-office staff. The Behavioral Health Support Staff Supervisor maintains close contact when it comes to the functionality of the support staff and has a thorough knowledge and understanding of the expectations outlined in a Behavioral Health Medical Assistant role. The Behavioral Health Support Staff Supervisor will maintain the highest level of professionalism and performance. This position has the responsibility of providing operational leadership within an assigned clinic(s), assuring operational, clinical, and service quality, regulatory compliance, financial performance, budget achievement and growth. This individual works in collaboration with the BH Area Operations Manager to implement and oversee initiatives and strategies of the company.

EXPECTATIONS

Every Adelante Leader will strive to maximize the performance and contribution of each team member within Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

Compassion Excellence Integrity Learning Respect Sustainability