POSITION SUMMARY

The Behavioral Technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel.

The Technician is responsible for assisting patients with personal care needs and participates in the plan of care. The Technician regularly communicates observations and data collection to the appropriate care giver. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed.

The Technician assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.

QUALIFICATIONS

EDUCATION: High School degree or equivalent; associates degree preferred. Ability to read, speak, and write English. Bilingual preferred..

LICENSE/CERTIFICATION: BLSHCP certified within six months of hire. Certified Prevention Intervention annual education is, required but tracked by Clinical Leadership annually.

EXPERIENCE: 1-3 years patient care preferred; knowledge of medical terminology; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS

Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool.