A Bell Attendant at Waldorf Astoria Dubai International Financial Centre serves as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Bellman is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: 

\n\nServe as a key point of contact for guests and efficiently respond to guest enquiries\nTo load and unload luggage from vehicles.\nDeliver faxes, envelops, parcels and packages to guest rooms. \nEnsure safely storage of guest luggage\nEscorts guests personally to the required area\nStay current and up to date with all hotel services like daily functions, events, and VIP and group arrivals.\nEnsure orderliness and safety guidelines around the lobby and front door areas.\nAct in accordance with policies and procedures when working with front of house equipment and property management systems.\nEnsure that True Waldorf Service is enlivened at all times.\nEnsure Forbes Standards are maintained at all times\nEnsure smooth and clear communication with all other departments.\n\n

SUPPORTIVE FUNCTIONS

\n

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

\n\nLateral service within the hotel across departments.\nAny task assigned by the manager for the purpose of guest experience\n

\n

What are we looking for?

\n

A Bell Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

\n\nPositive attitude and communication skills\nAbility to work flexible hours\nAbility to work under pressure\nCommitment to respond to Guest requests and deliver high levels of service\nExcellent grooming standards\nKnowledge of Forbes Standards\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience as a Bell person\nPrevious experience working within a Luxury hotel\n\n

 

\n

What will it be like to work for Waldorf Astoria Hotels & Resorts?

\n

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!