Hotel: 

Sacramento Holiday Inn

300 J StreetSacramento, CA 95814

Bell Captain

Full time

Starting Compensation

$17.00

Expected Job Closing Date:

2025-03-21

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

Job Description

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

Join us at Holiday Inn-Sacramento and Atrium Hospitality, where we're dedicated to fostering excellence! With 359 rooms and 13,000 square feet of Event Space. Our environment celebrates the unique contributions of each team member, encouraging authenticity and championing our diverse and inclusive culture. Together, let's deliver exceptional guest experiences, guided by our core values: Service, Perseverance, Innovation, Respect, Inclusion, and Teamwork. Join a workplace that makes a difference by supporting local non-profit organizations year-round. Grow personally and professionally with a company that invests in your development. If you're ready for adventure and eager to thrive within a supportive company, Atrium Hospitality and Holiday Inn-Sacramento welcome you!

Working at the Holiday Inn Sacramento Downtown Arena comes with its share of benefits. As well as the competitive pay rate, Team Members are eligible for

Located Next to I-5FREE Medical Insurance for employees and family after 90 days (Silver Plan Only)FREE parking in the DOCO garage right next doorFREE shift mealPAID Vacation TimeDailypay

PAY RATE: $17.00 per hour

RESPONSIBILITIES:

· Supervise and train staff

· Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.

· Open doors and assist guests/visitors entering and leaving property.

· Assist with luggage storage and retrieval.

· Transport guest luggage to and from guest rooms and/or designated bell area.

· Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

· Supply guests with directions.

· Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.

· Dispatch bell staff as needed.

· Complete and direct staff to accept and track packages delivered for hotel guests and hotel associates

· Aid guests in locating other areas of the hotel

· Communicate parking procedures to guests/visitors.

· Follow up with guests to ensure their requests or problems have been met to their satisfaction.

· Stay informed on current events and entertainment around the city

· Serve as a departmental role model.

· Develop and maintain positive working relationships with others.

· Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager.

· Maintain awareness of undesirable persons on property premises and report to security officer and manager.

· Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.

· Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

· Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

· Comply with quality assurance expectations and standards.

· Performs any other job related duties as assigned

At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/