Job Description

In search of a Bellperson & Valet with a friendly personality who enjoys being outdoors and is excited to join our team and WOW each guest.

 

What will I be doing? 

 

Bellperson & Valet Attendants are the first to greet and escort owners/guests and get the pleasure of ensuring guest happiness!

 

You will be driving company success through performing the following activities to the highest standards:

Greet & assist every guest building a memorable arrival and departure experience. Know and use members names, preferences, and routines. Develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests’ use. Delivers messages, express check-out folios, newspapers and other requested items. Retrieving, transporting, organizing and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions). Assisting guests with directions. arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors. Record advance transportation request as needed; communicate parking procedures. Maintain awareness of undesirable persons on property premises and reports any problems or unusual activities to management, being a Safety & Security advocate. Special projects as directed by leadership; responding to all guest requests to ensure client satisfaction; Willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.