Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Benefits and Wellness Manager

Key Responsibilities:

Local Benefits Strategy & Execution. Plan, implement, and manage benefits programs for the Philippines, including healthcare, life insurance, wellness, retirement/pension, and statutory leaves. Align local benefits strategy with RingCentral’s total rewards philosophy while ensuring relevance to regional needs.

Program Management & Operations. Oversee local benefits administration including vendor management, claims resolution, policy updates, and employee support. Partner with HR Systems to ensure Workday accurately reflects all local leave and time-off programs. Design and execute local wellness initiatives and employee engagement activities.

Stakeholder and Vendor Management. Manage relationships with local brokers, insurers, healthcare providers, and benefits vendors. Serve as a primary liaison between the Philippines office and global benefits and compliance teams.

Team Leadership. Lead and develop the local Benefits and Wellness team, fostering collaboration, accountability, and continuous improvement.

Compliance & Benchmarking. Monitor and ensure compliance with all Philippines statutory benefits and labor regulations. Research local market trends to ensure benefits remain competitive and aligned with industry standards.

Process Improvement. Identify and implement process enhancements to improve efficiency, employee experience, and program effectiveness. Collaborate with cross-functional teams to streamline administrative workflows.

Qualifications:

Required Experience. Experience managing benefits programs in the Philippines, preferably in a multinational or tech company. Expertise with local leave administration and accommodations. Familiarity with Philippine labor laws, government-mandated benefits (SSS, PhilHealth, Pag-IBIG, etc.), and tax regulations.

Preferred Skills and Attributes. Experience managing global benefits/strategies. Strong knowledge of benefits compliance, reporting requirements, and best practices in the Philippines. Demonstrated ability to lead teams, manage vendors, and implement large-scale programs. Excellent project management skills with the ability to juggle multiple priorities. Strong analytical and communication skills with a high attention to detail. Proven ability to handle confidential information with integrity.

To succeed in this role you must have the following:

5+ years of global or international benefits administration experience, preferably in a technology company

2+ years of experience in absence and accommodation administration

2+ years of experience or knowledge of global statutory requirements and applicable laws

Desired Qualifications:

Benefits Administration Skills: Has technical, interpersonal, and analytical skills, including strong communication, organizational abilities, attention to detail, and knowledge of benefits programs and regulations. 

Team Management. Has an ability to delegate tasks, motivate and resolve conflicts, all while fostering a collaborative and adaptable team environment. 

Project Management. Proven ability to track, prioritize and drive multiple concurrent projects 

Critical Thinker. Strong problem-solver with ability to thrive in a fast-paced environment 

Excellent Communication Skills. Extremely attentive to detail, with superb oral and written communication skills 

Highest level of integrity and management of confidential information

Willing to work on mid shift, between 3pm to 12 mid night Manila time 

Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer:

Comprehensive HMO package (medical and dental)

Paid time off and paid sick leave

Quarterly Performance Bonus

Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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