The Benefits Assistant provides frontline support and assistance to managers, employees and new hires for all benefits related questions in high volume environment. You will be responsible for daily administrative and clerical needs regarding employee health and wellness, supplemental benefits, and 401(k) retirement benefit programs. This role requires a high attention to detail, great customer service skills and the ability to manage and prioritize multiple tasks/projects at once. If you’re looking to break into a career in the HR benefits field, this could be your role. In this position, you will report to the Benefits Manager.
Duties/Responsibilities:
Handles confidential information using sound judgment and discretion
Communicates with employees at all levels of the organization
Uses independent judgment in making routine decisions with the focus on providing excellent customer service
Educates and counsels employees with regards to Employee Benefits including but not limited to medical, dental, vision, life insurance, deferred compensation plans and defined benefit plans
Maintains a comprehensive knowledge of all types of leaves, including Family and Medical Leave Act (FMLA), State Protected Leaves, and Workers’ Compensation
Processes employee benefit enrollments, terminations, QMCSOs, and other qualified life events
Understands the management of initial, standard, administration and stability periods as outlined under ACA
Assists in monthly invoice reconciliation, benefits record management, and ongoing benefit auditing
Other duties as assigned
Required Skills/Abilities/Knowledge:
Strong interpersonal skills
Knowledge of basic benefits administration
Knowledge of state and federal regulations as they apply to benefit and leave administration
Ability to communicate effectively both verbally and in writing
Ability to work with multiple teams within the organization
Excellent problem-solving skills and abilities
Computer proficiency, including Workday and MS Office
Education/Experience/Licenses/Certifications:
1+ years of experience in benefits or human resources
Coursework in HR, business or another related field is helpful
New college HR grads are encouraged to apply
Physical Requirements:
“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”
Requires the ability to write, dictate or use a keyboard to communicate directives
Utilizes proper body mechanics in multiple environments
Requires the ability to function in multiple environments
FLSA Status: Non-Exempt
EEO Status: Administrative Support Worker
Medical, Dental, and Vision Insurance
Paid Time Off and Paid Sick Time
401(k)
Referral Program
Pay Range: $24.00 - $26.00 / hour
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.