National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com. **RESPONSIBLITIES:** + Entering Benefit enrollment data for new hires and employee changes into the HR system for US & Canada + Supporting field/ branch personnel with questions about Benefit enrollment + Running various reports and creating reports + Interacting with third-party vendors and reviewing vendor discrepancy reports to resolve enrollment related issues related to data entry and transmission + Administering company sponsored 401(k) plan and processing 401(k) distribution request + Administering company sponsored FSA plan and processing of new enrollments + Weekly processing of FSA funding + Monthly vendor invoice reconciling and uploading to accounting for US and Canadian benefits + Filing of employee benefit paperwork and creation of employee folders + Communicate with corporate and the field with benefit plan offerings + Maintain NE4U Benefits and Wellness page + Coordinate with Director and Manager of Compensation and Benefits on best practices and format of NE4U Benefits page + Maintain and update processes + Other duties as assigned **Qualifications** **REQUIREMENTS:** + High School graduate or equivalent; Bachelor’s Degree from an accredited college or university preferred + Some business accounting experience + Strong working knowledge of Microsoft Office Software (Word, Excel, Outlook, Access and Power Point); experience using Oracle preferred + Knowledge of basic office equipment + 1 to 3 years of experience performing data entry into HRIS systems preferred + 1 to 3 years of experience in a Benefit related role, preferably with both US and Canadian Benefits + 1 to 3 years of experience handling group medical, dental, vision, life, disability, and FSA/HSA plans + Experience providing support to internal and external customers + Knowledge of HIPAA + Solid experience utilizing databases + Ability to accurately process a very high volume of data entry on a daily basis + Ability to follow complex oral and written instructions + Ability to make routine decisions in accordance with departmental policies and procedures + High level of confidentiality, accuracy, and customer service + Ability to develop and maintain effective working relationships with a variety of customers, both internal and external + Ability to multi-task, prioritize and meet daily, weekly, and monthly deadlines + Excellent organizational and time management skills, with strong attention to detail + Excellent verbal and written communication skills + Strong analytical/problem solving skills _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._ _At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _National Express LLC’s independent subsidiaries and affiliates are an equal employment opportunity (_ _EE_ _O) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._