The Benefits EDI Coordinator will be responsible for establishing file feeds for Paycom benefits clients. File feeds are the connection from the insurance carrier to the client employees' information. Additionally, the coordinator serves as support to the customer for questions during the setup of file feeds.

 

RESPONSIBILITIES

Build file feeds related to new implementations or carrier changes Continually test file feeds to ensure accuracy and functionality Serve as the primary contact for clients, carriers and internal parties on requirements of file feeds Serve as primary research and troubleshooting source for files in implementation Communicate with customer on status of file Work with development in establishing and mapping custom files Research, track, and resolve customers' benefits issues Assist with Open Enrollment process for all existing clients Assist with special projects as needed