Hi, we’re HUB!  

We are a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. Throughout our network we have more than 530+ offices and proudly ranked 5th among the world’s largest insurance brokers with offices in USA, Canada, and Puerto Rico. In HUB Puerto Rico, we are the top broker on the island with more than 128 employees. We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. When you partner with us, you’re at the center of a vast network of risk, insurance and employee benefits specialists.     

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  

The Opportunity  

Join us today as a Benefits Service Representative! HUB PR’s Benefits Service Representative works closely with the Account Executives to ensure top-of-the-line service. In this role, you will partner with the Account Executive to manage and provide services to clients and actively interact with insurance companies to expedite requests or transactions on behalf of the client. A keen sense of urgency, attention to detail and the ability to be customer-oriented is essential to comply with our service standards.  

A day in the life…  

Advise and assist clients, answer benefit questions, and enroll employees in benefit programs. Must communicate both by phone and email with clients, providers and at times participants in a professional fashion. 

Support data entry to document and maintain the integrity of the records for each client, documenting transactions according to established guidelines.  

Manage data entry of commissions of the Employee Benefits Team. 

Distribute benefit enrollment material. Assist with open enrollments and ongoing eligibility management upon the occurrence of qualified life events or special organizational changes that trigger a qualified event. 

Process benefits enrollments, changes, and terminations in a timely and accurate manner.  

Assist client's employees with benefits-related issues and questions and provide excellent customer service.  

Collaborate with insurance providers, benefits vendors, and vendors, ensuring smooth operations.  

Assist or responsible of managing special projects. 

What you will need for success  

A bachelor's or associate degree  

Minimum of one year of experience with benefits administration  

Must have proven skills, intermediate level, in the use of various system applications such as Excel, Power Point 

Preferred experience with the Benefit Point  tracking system.  

Must be bilingual (proficient verbal and written English) 

What will help you stand out!  

Any benefit-related certification   

PHR or SHRM-CP  

We are proud to offer…  

Health & Dental Insurance  

401K  

Life Insurance  

Birthday paid time off 

Summer Fridays  

Wellness Fridays  

Development opportunities  

  

Job Details  

Hybrid modality, as long it is a viable option for the operation and role. 

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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