THE JOB:
This position will provide guest assistance during the enrollment process for BetMGM, the online sports betting app for MGM Resorts.
*This is an on-call position based in Las Vegas, Nevada*
STARTING PAY:
$18.00/hourTHE DAY-TO-DAY:
Provide guests with BetMGM information and solicit new members.
Enroll and input guest information into the BetMGM System.
Verify and ID guests to ensure new members are of the legal gaming age. Research and evaluate guest accounts using the BetMGM system and /or other software programs.
Complete all necessary paperwork neatly and accurately.
Protect the confidentiality of Company documents and files under immediate control.
Greet guests, answer questions and be an informational resource regarding guest inquiries.
Answer basic property questions, including information regarding rooms, restaurants and entertainment for the guests.
Maintain a positive and friendly attitude toward guests and employees.
WHAT YOU WILL NEED:
A high school diploma or GED.
Availability to work varied shifts, to include weekends and holidays.
WHAT CAN HELP YOU STAND OUT:
One (1) year or more experience in a guest/customer service setting.
Previous experience in a resort or gaming department.
Computer data entry skills.
THE DETAILS:
Wellness incentive programs to help you stay healthy physically and mentally.Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Professional and personal development through programs and networking opportunities