JOB DUTIES AND RESPONSIBILITIES:

Knowledge, understanding, and adherence to company and departmental policies and procedures. To assist the bartender(s) and cocktail staff in performance of their duties Maintain proper and adequate set-up of bar on a daily basis including before, during and after shift. Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment Maintain and organized bar Ability to remember, recite and promote the variety of menu items and hotel services. Greet guests in a courteous, friendly manner. Ability to interact with the public and provide excellent customer service.  Ability to have and make conversation Know guidelines for serving alcohol with care. Knowing and conveying hotel activities to guests Perform specific tasks related to bars as assigned: organizing, ordering, stocking and cleaning Ability to lift and carrying product by hand as well as with carts or hand trucks Maintain and organize bars and storerooms Refill chemicals such as hand soap or glass washer chemicals Ability to operate a glassware washing machine Ability to re-fill ice bins and beer bins, utilizing ice machines Knowledge of product Ability to operate a glassware washer Answering phones Maintain proper inventory of product Maintain and neat, professional image and appearance at all times All other duties as assigned

 

 KNOWLEDGE, SKILLS & ABILITIES

Any combination of education and training listed that would provide the required knowledge, skills and abilities. AES AND GAMING CARD REQUIRED Strong verbal skills Telephone skills Customer service skills

PHYSICAL DEMANDS/WORK ENVIRONMENT 

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others.   Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel.  May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull.  The employee must occasionally lift and/or move up to 50 pounds.   Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.   The noise level in the work environment is usually loud.

 

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