Charlotte, NC, USA
23 days ago
Beverage Manager
Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Responsible for leading the efficient and effective service of our beverage program, ensuring it generates revenue and profits. In this role, you'll provide guests with friendly and professional service, excellent food quality, strong price value, and consistency of execution in an attractive, well-maintained environment. Create and develop an annual marketing plan to penetrate new sales opportunities and improve use within existing markets. Further responsibilities include staff development objectives and meeting financial goals.

Some of your responsibilities include: Develop a selection and pricing strategy of all liquors and wines, and supervision of their procurement. Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. Communicate with the management, employee, and accounting staffs, identifying attractive and developed staff and provide the necessary training as positions open. Help fill any open positions with applicants who are qualified and understand the standards required of them. Participate in and facilitate new server, busser, barista, and bartender training programs as well as ongoing development programs, seminars. Evaluate restaurant service performance daily. Facilitate quarterly Kimpton Check-Ins with employees. Work with the Executive Chef to provide excellent quality and presentation of all food to the guests. Evaluate food product, kitchen employee performance, and development of product consistent with our market position. Participate in helping the General Manager create the financial objectives of the restaurant on an annual basis through the budget process. Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll. What You Bring High School Diploma is preferred. 1 to 2 years of experience supervising a bar program. Food Handler and Alcohol Awareness Certification (if applicable). An advanced education or certification in beverage studies or in-depth knowledge in the wine and spirits areas. Flexible schedule, able to work evenings, weekends, and holidays when needed. Hardworking, passionate creator of guest experiences, highly motivated and flexible, with the ability to take initiative. Advanced knowledge of wine, spirits, and mixology and you're up to date on current industry trends.  

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.

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