JOB SUMMARY:

Casino Beverage Servers are our Cheerleaders—they are positive, hard-working, gracious, fun; they are always rooting for the team and entertaining the fans. The Casino Beverage Server fulfills the beverage and service needs of casino guests and provides a memorable and legendary experience. 

JOB DUTIES:

Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure. Provides friendly and fast beverage service to guests. Masters beverage technology systems to provide accurate and efficient service. Maintains an unwavering positive and friendly demeanor at all times in all circumstances. Builds relationships and loyalty with guests through sincere and meaningful interactions; learns guests’ names and preferences, connects with them individually and professionally. Acts with urgency at all times to minimize wait times; maintains a quick and purposeful pace. Meets and exceeds departmental wait time goals and service standards. Ensures accuracy in cash handling, paperwork and order fulfillment. An absolute team player; works toward team goals and fosters a collaborative and positive work environment. Puts the team first. Assists coworkers. Treats all coworkers with kindness, courtesy and respect. Never engages in negativity. Avoids distractions and stays focused. Minimizes production time and limits time in service wells to less than 3 minutes of productive time. Enjoys a fast pace, is proficient at multi-tasking, and can maintain enthusiasm and energy throughout duration of shift. Maintains openness to coaching, learning and improving. Ensures all guest problems are handled quickly to ensure guest satisfaction within the established guidelines. Complies with liquor laws and ensures safe consumption of alcoholic beverages; ensures alcoholic beverages are served only to guests 21 or more years of age. Any and all other job duties as assigned

QUALIFICATIONS:

Must be at least 21 years of age. 1+ years in customer service industry with a clear passion for service. Food/Beverage serving experience preferred.

COMPENSATION & BENEFITS:

$9.55 Per Hour plus Tips  Bi-Weekly Pay Dates Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay