Beverage Service Manager Are you a dynamic leader with a passion for delivering exceptional guest experiences? We’re seeking a Beverage Service Manager to oversee our vibrant beverage outlets and services on the Casino Floor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: + Ensure friendly, smooth and efficient service throughout assigned beverage outlet. + Maintains high levels of sanitation and cleanliness in accordance with local, state and Federal health codes. + Monitor and manage inventory levels to ensure adequate stock while minimizing excess. + Maintain par levels for all food and beverage items based on usage patterns and forecasted demand. + Conducts shift and periodic team meetings with staff assigning stations and facilitating the flow of information throughout the department. + Promote outstanding guest relations resolving any guest dispute promptly and in a courteous manner. + Monitor operations during peak hours by talking with customers and working alongside staff. + Knowledge of all State alcohol and NYS Commercial Gaming Regulations and ensures adherence. + Creates and implements bar promotions for all Beverage operations, coordinating with Marketing and Food and Beverage. Assists marketing staff as needed in ensuring that live or recorded music volume is at proper levels. + Responsible and accountable for the financial performance of the assigned outlets to include cost of sales, labor costs, operational costs and departmental EBITDA. + All other duties as assigned. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates, planning, controlling costs, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems. QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Two year or four-year degree in Hospitality Management or related field is preferred. A minimum of three years’ managerial experience in restaurant, bar and/or night club operations is required. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The Associate frequently is required to stand and walk. The Associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Live or recorded music may be present in the work environment. Benefits Include: + Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available) + Generous 401K plan - 100% Vested from the beginning! + Medical, Dental, Vision and Life Insurance available for Full-Time Employees + Paid Time Off, Sick Time and Holiday Pay + Tuition Reimbursement *for eligible employees* + Discounts available for Hotel, Restaurants, Spa Services, and more