Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award.

The Shift Coordinator is responsible for supporting the day-to-day operations of the Hotel Hershey.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Train beverage staff in the Trevi 5 restaurant location to ensure compliance with alcohol service guidelines, identified standards and levels of service.*

Assist servers, bartenders, and bar backs on the floor during peak periods and help manage property liquor inventories and controls to ensure guest and employee satisfaction with the parameters of the operating budget.*

Supervise banquet bars, do billing and all daily paperwork required in the beverage department and complete department bank audits as required monthly.*

Conduct food service training and monitor the work of bartenders and bar backs. Maintain guest service, hospitality, health, safety, and sanitation standards. *

Perform other duties as assigned.

Qualifications:

Minimum of 2 years of related experience

Industry Experience - Food & Beverage

Minimum of 1 year supervisory experience

18 years of age or older

Completion of high school or GED

Post-Employment - ServSafe Manager and RAMP certifications

Knowledge, Skills, and Abilities:

Ability to think clearly in pressure situations and exercise good judgment.

Ability to discuss food and beverage knowledgeably.

Ability to model hotel's standards, policies, and procedures.

Job Demands:

While performing the duties of this job, the employee is required to:

Climbing Ladders Occasional (<33%)

Reaching Forward Occasional (<33%)

Climbing Stairs Occasional (<33%) (ft maximum height)

Lifting Frequent (34-66%) (35lbs maximum weight)

Reaching Overhead Occasional (<33%)

Finger Dexterity Occasional (<33%)

Hand/Eye Coordination Occasional (<33%)

Stooping Occasional (<33%)

Bending Occasional (<33%)

Sitting Occasional (<33%)

Standing Frequent (34-66%)

Walking Frequent (34-66%)

This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

This job regularly requires verbal communication of detailed information to others either by phone or in person.

The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Schedule will vary and include days, evenings, weekends, and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer