Baltimore, MD, USA
29 days ago
Beverage Supervisor

ESSENTIAL DUITIES AND RESPONSIBILITIES:

Uphold all standards set forth by the Company with regards to customer service, customer satisfaction, cleanliness, and safety Ensure all productivity goals set by the department are being met on each shift Provide the proper training to each employee and conduct follow up sessions to ensure training is effective Schedule appropriately according to business levels to minimize costs and maximize service Perform end of shift functions such as payroll, ordering, scheduling, recaps, etc.  Issue performance evaluations, positive and corrective feedback, disciplinary action, etc.  Keep great employer/employee relationships and keep the lines of communication open Interview, select and train new Beverage Team Members. Adjust rates of pay and hours of work Direct the work of Team Members, recognize accomplishments, perform evaluations and ensure productivity and efficiency of their work Handle Beverage Team Member complaints, discipline as necessary, and provide for safety and security by monitoring or implementing legal compliance matters Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Perform other job-related duties as assigned 

KNOWLEDGE, SKILLS, AND ABILITIES:

Must be 21 years of age or older Must have excellent written and verbal communication skills Ability to speak, read, write and understand English Must be computer literate High School diploma or equivalent Two years supervisory experience preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Dexterity to utilize tools Ability to move quickly  Subject to bright lights Ability to sit, stand climb stairs and/or walk for long periods of time Work in hot or cold temperatures, confined spaces, dusty environment Constant guest and team member contact Ability to reach, bend, stoop, twist, hear, type, and tolerate high noise areas Work in outdoor weather conditions (hot/cold) Work in second-hand smoke environment Push/Pull up to 100 pounds and lift up to 50 pounds Accurate money/chip handling

COMPENSATION & BENEFITS:

$50,000 to $55,000 Bi-Weekly Pay Dates FTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance 

 

 


 

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